Flozic Relaunches Agentic AI Platform With Voice, Chat and Computer Use Agents

From fixed rules to goal-driven agents

Flozic, based in Noida, India, announced the launch on Oct. 12, 2026. The company contrasts its approach with traditional automation, which follows predefined rules between applications. With Flozic, users describe a desired outcome, and agents work out the steps, select the right tools and take action.

According to Flozic, agents can retrieve information, evaluate context and coordinate tasks across CRM, email, marketing, support and data systems with minimal human intervention. The company says that by combining reasoning with execution, the platform can automate work that requires decisions along the way, adapting the next action to the information available.

Six core capabilities

The redesigned platform brings together six capabilities:

• Autonomous AI Agents: goal-driven agents that reason, make decisions, use tools and execute tasks.
• Agentic Workflows: multi-step workflows in which agents retrieve data, determine next steps and act across thousands of connected applications.
• Voice Agents: agents that speak naturally with customers and use connected tools to take action during or after a conversation.
• Computer Use Agents: agents that interact directly with websites and software interfaces when an API or standard integration is unavailable.
• Conversational Agents: context-aware agents that access company data, answer questions and carry out tasks across connected applications.
• Agentic Harness: the underlying infrastructure that brings together models, tools, integrations, context and workflows to support agent execution.

A fitness center example

Flozic illustrates the platform with a fitness center that uses Mindbody to manage classes and memberships and GoHighLevel as its CRM. Agents could coordinate workflows across both systems, from a prospective member's first inquiry to booking, attendance and follow-up.

When a new lead arrives in GoHighLevel, an agent can check class availability in Mindbody, help arrange an introductory session, update the lead's CRM record and trigger relevant communications. After the session, it can use attendance and membership information to decide the next step, such as following up about joining or helping someone reschedule a missed visit.

The same business could also create a voice receptionist to answer calls, respond to questions about classes and memberships, check availability and help customers make bookings. That agent can be deployed as a website chat widget too, giving visitors the same information and capabilities in writing. In both cases, the agent can carry relevant details into the connected business systems, so a booking request can lead to a reservation in Mindbody and an updated record in GoHighLevel without staff moving information by hand.

"Businesses want AI that gets work done," said Abhinav Girdhar, Founder and CEO of Flozic.

Dashboard and availability

A completely redesigned dashboard gives teams a central place to build, run, manage and monitor their agents and workflows. Existing customers keep their current functionality, and their Flozic loops continue running as before, with no migration required.

The redesigned platform is available now at flozic.ai, including a free plan to help businesses get started. For smaller businesses that rely on several separate tools, the release points to a way to link customer conversations with back-office updates, though the performance claims come from Flozic itself and the announcement provides no independent results.