ITU publishes guide on how cities manage tourism destinations with data
The International Telecommunication Union (ITU) has listed a 2026 publication titled "Smart tourism in action: How cities are managing destinations with data" in its online publications hub. The page ties the topic to artificial intelligence, digital twins, the Internet of Things and sustainable cities.
- ITU lists a 2026 publication called "Smart tourism in action: How cities are managing destinations with data".
- The page is tagged with AI, digital twins, IoT, interoperability, standards and SDG 11.
- A related 2026 ITU publication is "Building smart destination platforms: A guide for governments and cities".
- The page text does not include findings or case studies, only the title, tags and related links.
What the ITU page shows
The publication page carries the title "Smart tourism in action: How cities are managing destinations with data" and is dated 2026. The text available on the page is limited to the title, a download option, sharing links and a set of topic labels. It does not include a summary, case studies, city names or findings, so this article does not describe the report's conclusions.
What the page does make clear is how ITU classifies the work. The title frames smart tourism as something already practised, with cities using data to manage destinations.
Topics the publication is tagged with
ITU tags the publication with a broad list of subjects:
- Artificial intelligence
- Circular economy
- Climate change
- Digital transformation
- Smart cities
- Standards
- Tech policy and regulations
- Digital twins
- Internet of Things (IoT)
- Interoperability
- ITU-T
- SDG 11 Sustainable cities and communities
- Sustainable Development Goals (SDGs)
The labels suggest the report sits at the intersection of urban technology, standardisation and sustainability policy. The ITU-T tag points to the organisation's standardisation sector, and the SDG 11 tag links the work to the global goal on sustainable cities and communities. The page does not explain how each topic is addressed in the document.
Related ITU content
The page points to two related items. One is another 2026 publication, "Building smart destination platforms: A guide for governments and cities". Its title indicates an audience of governments and city administrations. The other is a news item dated 30 Oct 2026 that asks who will benefit from AI's impact on the future.
Together, the listings show ITU placing smart tourism within its wider work on digital transformation and urban technology, with at least two 2026 publications on destination management.
What this means for readers
For city officials, tourism bodies and technology providers, the listing is a signal that ITU is publishing guidance on data-driven destination management. The tags on interoperability and standards suggest the material may be relevant to anyone weighing how different systems could work together, though the page itself does not confirm specifics. Readers who need the actual recommendations, examples or technical details will have to download the publication from the ITU hub.
