NTT DATA Business Solutions launches Elevate, an agentic AI framework for SAP projects

What Elevate brings together

NTT DATA Business Solutions, an IT service provider specializing in SAP solutions, describes Elevate as a next-generation delivery framework. It is designed to maximize the value clients gain from their investments in SAP and emerging AI technologies, according to the company.

The company points to a problem many organizations face: they are under pressure to modernize ERP environments through initiatives such as RISE with SAP while also adopting AI as a driver of business transformation. These efforts are often managed separately, which creates complexity and slows execution. Elevate is positioned as a way to handle both together.

Norbert Rotter, CEO of NTT DATA Business Solutions, said: "We have reached a point where every transformation is becoming an AI-driven business transformation, creating a path toward more autonomous business operations." He added that the company is combining human expertise with intelligent agents, AI-powered innovation and structured adoption.

NTT DATA aXet at the core of delivery

A central element of the framework is the company's evolution into an AI-powered delivery organization. At its core is NTT DATA aXet, a secure delivery platform developed within the company's own enterprise environment.

According to the company, the platform brings enterprise knowledge, delivery methodologies, governance frameworks, intelligent agents and delivery assets into one unified operating environment. NTT DATA aXet.elevate is meant to equip consultants across the SAP lifecycle with tools and insights for consistent, high-quality outcomes at scale, while helping to ensure security, traceability and human oversight.

By standardizing delivery processes and automating repetitive activities, and ultimately integrating with SAP's Agent-Led Toolchain, the approach can help accelerate key activities in RISE with SAP transformations. The company lists assessment, migration readiness, testing, clean-core adoption and innovation enablement. Elevate is also backed by a company-wide enablement program that trains consultants to work alongside AI.

AI-native software and customer examples

NTT DATA Business Solutions says it is investing across SAP Business AI and the SAP Business AI Platform to develop business-context-aware AI use cases and intelligent agents. These are intended to support customers on the way to what the company calls the Autonomous Enterprise, through AI-powered process execution, intelligent decision support and business-wide orchestration.

The company is also turning its own software portfolio into AI-native solutions. Two examples are named:

• GLASSWING: an intelligent master data management platform that enhances data quality, governance and compliance.
• MAKIRA: an AI-powered document and content management solution that uses generative and agentic AI to automate document processing, knowledge retrieval and workflow orchestration.

As recent client examples, the company cites automated supplier confirmation processing for Lemvigh-Müller, AI-powered consulting workflow orchestration for zeb and intelligent sales order processing for Synthomer. According to the company, these projects improve efficiency, accuracy and decision-making while keeping people in control.

Adoption as part of the package

The company stresses that new AI capabilities create value only when the people who use them embrace them and when they are embedded in how the organization operates. Elevate therefore includes AI readiness assessments, governance frameworks, workforce enablement and adoption services.

The aim, according to NTT DATA Business Solutions, is for clients to build AI-ready operating models, scale new capabilities with confidence and measure their impact across productivity, operational efficiency, service quality and organizational agility. For SAP customers weighing ERP modernization and AI adoption at the same time, Elevate offers a single delivery approach instead of separate projects. The source does not provide pricing, availability dates or performance figures.