Quickway Picks Sapiens for Core Insurance and AI Platform

Philippines-based Quickway Holdings, Inc. has selected Sapiens' insurance core and AI platforms in a single programme covering four participating insurers. The five-year SaaS agreement combines Sapiens P&C Foundation, SapiensAIP and the Sapiens Brain on Sapiens' fully managed cloud platform.
- Quickway Holdings is Sapiens' first customer to combine its core and AI platforms in one programme.
- Stronghold, Sterling, Milestone and Bethel will use the P&C Foundation.
- The insurers will deploy SapiensAIP across digital engagement, AI agents and the Brain.
- The five-year SaaS agreement includes a 99.9% monthly uptime commitment and 24/7 monitoring.
A combined core and AI deployment
Sapiens said Quickway Holdings is its first customer to adopt Sapiens P&C Foundation, formerly named IDITSuite, together with SapiensAIP and the Sapiens Brain in one programme. The agreement was signed on 29 September 2026 at the Manila Polo Club.
The P&C Foundation will provide Quickway's four participating insurers, Stronghold, Sterling, Milestone and Bethel, with a single configurable platform for policy, billing and claims. The system will support lines of business including motor, fire, marine and bonds.
Quickway Holdings is replacing an in-house home-grown platform. Under the agreement, its insurers will also use agentic AI flows from Sapiens across underwriting and claims.
SapiensAIP will cover digital engagement and analytics
The four insurers will adopt all three layers of SapiensAIP: Surfaces, which provides digital engagement; Agentic, which supplies AI agents; and the Brain, described by Sapiens as its proprietary AI foundation.
Sapiens said the Surfaces layer will support digital engagement among key stakeholders across the four insurers. Its insights and analytics capabilities will use data from each company to produce actionable insights for underwriting, pricing and portfolio management.
The service will be delivered as fully managed SaaS, with a 99.9% monthly uptime commitment and 24/7 monitoring. Sapiens said its cloud model is intended to provide scalability, security and agility for the participating insurers.
A growth programme for Quickway's insurers
Quickway Holdings said it selected Sapiens to give its insurance companies one modern platform combining core capabilities and AI. Romulo I. Delos Reyes Jr., president of Quickway Holdings, said the programme is intended to support faster underwriting, smarter claims and the scale needed to strengthen the group's position among the Philippines' leading insurers.
The company's four participating insurers together rank in the top tier of non-life insurers in the Philippines, according to Sapiens. Quickway Holdings has business interests spanning non-life insurance, reinsurance, banking, financial services, automotive services and other ventures in the Philippines and abroad.
For Sapiens, the deal expands its customer base in the Philippines and across Asia Pacific. The company said more than 600 insurers in over 30 countries run on its platform. The Quickway deployment places core insurance operations and Sapiens' AI capabilities within the same programme, rather than using AI only alongside existing systems.


