SUNMI launches Windows retail terminals with on-device AI up to 21 TOPS

A first Windows lineup since 2013

SUNMI Technology (06810.HK) presented its new SUNMI Windows commercial product family at SDC 2026, held in Singapore. The range includes the FLEX 3 WIN in 18.5-inch, 21.5-inch and 27-inch versions, as well as the T3 PRO WIN and the T3 PRO MAX WIN.

According to the company, this is its first expansion into the x86/Windows commercial terminal market since 2013. Until now, its portfolio has centred on Android-based BIoT devices. The new products widen that offer while keeping a shared ecosystem of peripherals, device management and AI capabilities.

SUNMI argues that many retailers and store chains still rely on core information systems that run on Windows, including ERP, inventory management and point-of-sale software. The company describes its approach as simple: technology should adapt to businesses, not the other way round. In its view, the range lets companies modernise hardware and adopt on-device AI without replacing proven software or disrupting existing workflows.

On-device AI built on Intel Core Ultra

The devices run on Intel Core Ultra processors and deliver up to 21 TOPS of on-device AI compute, according to SUNMI. They support local AI inference for uses such as AI-assisted selling and smart checkout, which the company says reduces dependence on cloud processing.

Windows 11 IoT Enterprise LTSC provides the software platform, which SUNMI describes as designed for long-term stability and enterprise maintenance. The FLEX 3 WIN models have been independently certified under the Intel Premium POS certification program.

Frank Yuan, co-president of SUNMI, said: "De nombreux détaillants continuent de faire fonctionner leurs activités principales sous Windows." He added that the range gives them access to on-device AI and unified device management without rebuilding existing systems. Mariya Zorotovich, general manager for consumer, client computing and physical AI at Intel, said the combination of Intel's on-device AI technology and SUNMI's retail expertise is meant to create scalable solutions that help retailers build up their AI capabilities.

One platform for Windows and Android devices

The Windows models share a consistent design language and peripheral compatibility with the matching Android devices. Through SUNMI DMP, businesses can manage both Windows and Android hardware from a single platform. The functions named are remote monitoring, bulk configuration, remote updates and troubleshooting.

SUNMI says the solutions have been adapted and validated with software partners in specialty retail, supermarkets and apparel chains.

Availability and what it means for retailers

SUNMI opened international orders on 22 October. Deliveries begin in Europe in November and will then extend to other international markets. The company did not give prices in its announcement. It also published a white paper with Intel on how AI is transforming the retail sector.

For retailers that run Windows-based ERP, inventory or point-of-sale software, the lineup offers a way to add local AI features and mixed Windows and Android fleet management without migrating their software. SUNMI describes itself as a provider of physical AI infrastructure for commerce, serving developers and merchants in more than 200 countries and regions.