Agent Studio
Business
Algolia brings AI agents to Orange billing support in more than 26 countries
Algolia is providing AI solutions to Orange Group, which plans to introduce AI agents for billing and account support across its B2B and B2C operations in more than 26…
Products and toolsSierra launches Accelerators for common customer service workflows
Sierra has introduced Accelerators, prebuilt packages for common customer service workflows such as order tracking, appointment scheduling and insurance claims intake.…
Products and toolsSierra rebuilds Agent Studio around Ghostwriter, its agent for building agents
Sierra has redesigned Agent Studio, its workspace for building and managing customer service agents, around Ghostwriter, the company's agent for building agents.…
Alteryx and NextWave: Deterministic Workflows Cut LLM Token Use 20x
A reconciliation test by NextWave and Alteryx found that letting an LLM call a deterministic Alteryx One workflow used 20x fewer tokens than asking the model to compare…