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ConnectWise

Fixify Launches Managed AI Automation for MSP Help Desks
Products and toolsNovember 4, 2026, 14:54

Fixify Launches Managed AI Automation for MSP Help Desks

Fixify has launched general availability of a managed AI automation service for managed service providers, using AI agents to resolve routine Level 1 IT support tickets…

Wiz: AI agents now run much of the hands-on work in real cyber intrusions
Safety and ethicsOctober 29, 2026, 15:36

Wiz: AI agents now run much of the hands-on work in real cyber intrusions

Cloud security firm Wiz says it increasingly sees intrusions in which AI agents handle much of the hands-on work and potentially orchestrate the attack, while a human…