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EOS Banking AI Barometer

Young adults embrace AI banking services despite financial pressure
ResearchNovember 10, 2026, 08:10

Young adults embrace AI banking services despite financial pressure

Young adults are more open to AI-powered banking services than older customers, but they are also more likely to report financial difficulties, according to the EOS…

29% of Europeans would rather discuss sensitive money matters with AI than a human
ResearchOctober 15, 2026, 10:00

29% of Europeans would rather discuss sensitive money matters with AI than a human

Nearly one in three European bank customers (29 percent) would rather talk to AI than a human employee about sensitive financial topics, according to the EOS Banking AI…