SAP Customer Experience

SAP adds AI agents for sales, service and marketing in CX Q3 2026 release
SAP has launched its Customer Experience Q3 2026 release, adding AI assistants built from specialized agents for sales, service, marketing and unified commerce.…
Products and toolsSAP Adds Joule Assistants, Order Management Upgrades and Commerce Cloud for ERP
At SAP Connect, SAP announced new and enhanced Joule Assistants for SAP Customer Experience, expanded SAP Order Management Services for complex B2B environments, and the…