Casepoint Launches AI-Powered Public Records Platform for State and Local Agencies

One platform for the full request process

Casepoint, which describes itself as a provider of secure, unified government, legal and compliance solutions, said the new product draws on more than 30 years of experience supporting records, investigations and litigation work. Its customers have included state agencies, local governments, school districts and universities, according to the company.

Casepoint Public Records combines AI-powered automation, advanced search and review, redaction, reporting and modern data integrations. Because it sits alongside Casepoint's FOIA, eDiscovery, legal hold, investigations and compliance capabilities, agencies can manage matters across several workflows. The company's example is a records request that turns into litigation, which can then be handled without moving data between disconnected systems.

Casepoint CEO Paul Colangelo said public records teams "are being asked to respond faster as request volumes grow, and information is spread across more systems, often with limited resources." He added that the product is "built around their statutes, their timelines, and their budgets."

AI and integrations

The AI features run through Casepoint IQ™, which the company calls its AI foundation. Casepoint Public Records uses it for AI-powered search, document summarization and advanced analytics across large, complex data sets. According to Casepoint, this includes fully agentic, assistive, machine learning and predictive coding, as well as MCP enablement. The company says these tools help teams find relevant information faster and reduce manual effort while keeping human oversight over key decisions.

Public records requests increasingly involve data in email, collaboration platforms and cloud systems. The product connects with Microsoft 365, Teams, Slack, Google Workspace and other common systems. Teams can therefore collect and review responsive records in the same environment where they manage the request.

Chief Product Officer Pete Feinberg pointed to the legal side of the work: "Every state has its own public records law, with its own deadlines, exemptions, and reporting requirements." He said the product "gives teams one place to manage those requirements throughout each request."

Security and availability

Casepoint says its cloud-native platform has achieved FedRAMP® High and DOD Impact Level 5 and 6 authorizations, which it presents as the security foundation for its work with sensitive government data. Casepoint Public Records also includes permissions-based controls and detailed audit trails, intended to help organizations protect sensitive information and maintain defensible public records processes.

The company describes its wider platform as AI-forward, with an open MCP for "bring your own agent" support. It states that every AI-driven decision is transparent and auditable, with human-in-the-loop governance built in.

What it means for SLED organizations

For public records offices in state agencies, municipalities, school districts and universities, the launch offers a tool aimed at rising request volumes, scattered data and tight resources. The pitch centers on keeping the whole request lifecycle, and any related legal matter, in one environment rather than across separate systems.

Casepoint Public Records is available now for SLED organizations. The company directs interested teams to its state, local and education solutions page on casepoint.com to learn more or request a demonstration. The source does not give pricing.