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Fixify Launches Managed AI Automation for MSP Help Desks
Fixify has launched general availability of a managed AI automation service for managed service providers, using AI agents to resolve routine Level 1 IT support tickets…

Google Docs and Drive now open and edit markdown files natively
Google has added native support for markdown (.md) files in Google Docs and Drive, so people and AI agents can view, edit and collaborate on them without converting the…

Wiz: Hackers hijack cloud billing accounts to fund mass Gemini API use
Threat actors are compromising Google Cloud accounts solely to make victims pay for large-scale LLM usage, according to the Wiz Customer Incident Response Team (CIRT).…

Casepoint Launches AI-Powered Public Records Platform for State and Local Agencies
Casepoint has launched Casepoint Public Records, a platform that lets state, local and education (SLED) organizations handle public records requests from intake through…