Clarivate: 100+ Institutions Adopt AI-native Web of Science Research Intelligence

Clarivate says more than 100 institutions across 25 countries and regions have adopted Web of Science Research Intelligence, its AI-native research intelligence platform, since it launched in May 2026. The company presents the figure as evidence of growing global demand.
- Clarivate says more than 100 institutions in 25 countries and regions have adopted Web of Science Research Intelligence.
- The AI-native platform launched in May 2026 and targets funding, strategy and impact decisions.
- It is built on publisher-neutral Web of Science Core Collection data.
- More than 50 development partners and early adopters across 20 countries shaped it before launch.
- Monash University and Hiroshima University are quoted as users.
What Clarivate announced
Clarivate Plc (NYSE: CLVT) announced on its adoption figures from London, saying the platform has drawn more than 100 institutions in 25 countries and regions. According to the company, Web of Science Research Intelligence is designed to support institutional decision-making across funding, strategy and impact.
The platform combines trusted, curated Clarivate data with what the company calls responsible academic AI. Clarivate says it is meant to help research offices, researchers and library teams secure funding, strengthen collaboration, inform strategy and demonstrate real-world impact.
Bar Veinstein, President, Academia & Government at Clarivate, described the number as a milestone. He said it shows the company is addressing "an important and growing need across the global research community for trusted, AI-enabled tools that help universities and research organizations make more informed decisions around research funding, strategy and impact."
Data foundation and development process
Web of Science Research Intelligence is built on publisher-neutral Web of Science Core Collection data, which Clarivate says has long been recognized as the global standard for bibliometric analysis. Grounding the AI layer in curated data is central to the company's pitch of a trusted tool for institutional decisions.
Clarivate says the platform was developed in close partnership with the research community. By launch, it had been shaped by more than 50 development partners and early adopters across 20 countries. The company adds that customer engagement continues to inform how the platform evolves.
What customers say
Two institutions are quoted in the announcement. Kathleen Smeaton, Director, Collections and Technology at Monash University in Australia, said the university's experience as a Development Partner gave it confidence in the platform's potential to support research strategy, benchmarking, expert discovery and institutional performance analysis. She described the move from Development Partner to customer as reflecting "both the strength of the partnership and our belief in the value Web of Science Research Intelligence can deliver to the university."
Hitoshi Takahashi, Ph.D., University Research Administrator at Hiroshima University, said the platform "brings together capabilities we previously had to use separately." He said it makes sophisticated analysis accessible to researchers and research support professionals, not only specialist users. According to Takahashi, "The AI can turn a simple question into thoughtful analysis, delivered in natural language, helping us reach deeper insights faster."
What it means for research institutions
The figures come from Clarivate itself, and the release does not give pricing, a breakdown of customers or usage data. Within those limits, the announcement shows that the platform has moved from a development phase with partners to paying institutional customers in several regions, with Monash University as one example.
For research offices and library teams, the stated appeal is a single AI-enabled tool for tasks such as benchmarking, expert discovery and performance analysis, accessible through natural-language questions. Whether that holds up in daily use will depend on the experience of the growing customer base, which Clarivate says will keep shaping the platform.


