Bits In Glass reaches Select status in Anthropic's Claude Partner Network
Bits In Glass (BIG), a technology firm focused on business process and data automation, has achieved Select partner status in the Claude Partner Network Services Track. The company says the recognition reflects live Claude deployments for clients.
- Bits In Glass achieved Select partner status in the Claude Partner Network Services Track.
- The track requires a certified delivery team, delivered Claude use cases, and public customer references.
- Partner tiers are Certified, Select, Preferred, and Global Premier.
- PlanOmatic reports a 72% output quality improvement and 32% faster turnaround from agents built on Claude Sonnet 5 and Claude Opus 5.
- Clients can start with forward-deployed engineers, an agentic layer on existing platforms, or migration of legacy workflows.
What the Services Track recognizes
The Claude Partner Network is how Anthropic works with the firms that put Claude into production for customers. Within it, the Services Track recognizes partners for three things: building a certified delivery team, delivering Claude use cases for clients, and proving the work through public customer references.
Partners advance through four tiers: Certified, Select, Preferred, and Global Premier. BIG's Select status places it at the second of those levels.
According to the announcement, BIG brings over two decades of business process and data automation to applied AI. Its certified team helps enterprises move past pilots by putting agentic AI to work in the middle and back office, across risk, compliance, underwriting, reconciliations, and case management.
How BIG says it works with clients
The release states that each engagement is designed for production from the start, with governance and auditability in place. Clients have three ways to begin:
- Embedding forward-deployed engineers with their teams
- Adding an agentic layer to the platforms they already run
- Migrating legacy workflows onto open, license-free runtimes
David Hauser, CEO of Bits In Glass, said: "For more than twenty years, we've automated the processes and data that run our clients' businesses. Frontier AI changes the economics of that work: agents can now carry much of the routine labor, while people focus on judgment, exceptions, and outcomes." He added that joining the network as a Select partner lets BIG "scale that work with Anthropic behind us."
PlanOmatic as a reference case
As an example, BIG points to PlanOmatic, which provides listing media for single-family rental property managers. BIG designed two agents on Claude Sonnet 5 and Claude Opus 5, using the Claude Agent SDK. The agents catch errors in third-party vendor work before they reach PlanOmatic's clients, and they escalate to a person only when judgment is required.
PlanOmatic reports the following results:
- 72% improvement in output quality, measured by fewer daily support tickets
- 32% faster turnaround
- Restoration of its 2.5-day service guarantee
These figures come from PlanOmatic as relayed in BIG's press release and have not been independently verified.
What it means for enterprise buyers
For companies weighing agentic AI, the partner tiers offer one signal of whether a services firm has certified staff, delivered Claude work, and public customer references. BIG's focus on regulated, process-heavy functions such as compliance, underwriting, and reconciliations shows where it is aiming that work. The release also says BIG is moving clients from legacy platforms to applied AI.
Separately, Hauser was due to attend Canada's CEO Summit, hosted by the Council of Canadian Innovators, in Vancouver, B.C. in the week of the announcement. Other BIG events are listed at bitsinglass.ai/news-events.
