Kastle and Bilt Turn Office Access Into a Workplace Benefit
Kastle is partnering with Bilt to connect office building access with workplace services, amenities and neighborhood rewards. The deal is Bilt's first expansion into commercial real estate and will initially serve employees in Kastle-connected buildings.
- Kastle and Bilt are partnering on workplace memberships for Kastle-connected buildings.
- Bilt's Neighborhood Pass would combine building entry, amenities and neighborhood benefits.
- The offering includes a 24/7 AI Concierge available through Bilt and by text.
- The deal marks Bilt's first expansion into commercial real estate.
- Kastle says 60,000 businesses rely on its services.
One membership for access and rewards
Through Bilt Neighborhood OS, employers can create a membership that combines building access and workplace services with rewards and benefits at nearby businesses. The partnership gives building owners and employers a way to link the time employees spend at the office with the surrounding neighborhood.
The planned Neighborhood Pass would act as one digital credential for building entry, eligible amenities and neighborhood benefits. Examples in the announcement include a credit at a nearby dry cleaner and a complimentary cocktail at a participating bar.
Employees would also receive a membership connecting workplace services, amenities and personalized rewards across Bilt's network of more than 50,000 merchant partners. That network includes restaurants, fitness studios, sports venues and retail shops.
AI assistance and employer programs
The offering would include a 24/7 AI Concierge, available through Bilt and by text. It could answer workplace questions, reserve a table for a client lunch and book travel for a work trip, among other tasks.
Employers could use the membership to recognize teams and encourage connection. The announcement gives examples such as rewarding regular office attendance with sports tickets or arranging a team happy hour at a neighborhood restaurant.
According to Kastle, the arrangement could give employees more value from their workday while providing employers with another way to support attendance, recruitment and retention. Building owners could use the benefits to help attract and retain tenants.
A commercial real estate expansion for Bilt
Kastle said the partnership covers the 60,000 businesses that rely on its services. The company is a managed security and access control provider for commercial and multifamily buildings, and says it serves more than 3,600 properties and 60,000 businesses across the United States and Australia.
“Kastle has long been a trusted name in building security. With Bilt, we're extending our role to help building owners and employers create a more rewarding workplace experience,” Mark Ein, Executive Chairman of Kastle Systems, said in the announcement.
Bilt describes Neighborhood OS as an AI platform that helps businesses reach new customers and build loyalty through personalized neighborhood experiences. The company says more than 8.2 million members use Bilt, while its platform connects more than 50,000 merchants with nearby customers.
For Kastle-connected buildings, the partnership expands the role of access technology beyond entry and security. It gives employers and property owners a way to attach services and local benefits to the workplace, while giving nearby businesses another channel to reach people who work in the area.
