Lowe’s and Bilt link home improvement rewards with maintenance services
Lowe’s and Bilt have formed an exclusive home improvement partnership that connects Bilt’s more than 8 million members with Lowe’s products, rewards and home maintenance services. The arrangement also introduces access to Lowe’s HomeCare+ through Bilt’s rewards ecosystem.
- Lowe’s becomes Bilt’s exclusive home improvement partner.
- Bilt members can earn 1X Bilt Points on qualifying Lowe’s purchases.
- HomeCare+ costs $99 per year and is available in selected ZIP codes.
- The service includes two annual home visits and a 5% product discount.
- MyLowe’s Rewards account matching is planned for December 2026.
Rewards and Lowe’s services come to Bilt
The partnership brings Lowe’s products, services and loyalty benefits into Bilt’s platform, giving members additional ways to earn rewards from qualifying home improvement purchases. Members can connect an existing MyLowe’s Rewards account or create one, allowing them to earn 1X Bilt Points on qualifying Lowe’s purchases.
Connected MyLowe’s Rewards members can also receive MyLowe’s Money, free shipping and exclusive member offers. According to the announcement, MyLowe’s Money is automatically issued at a rate of $5 for every 500 points earned on qualifying purchases that have settled and been completed. The program is subject to terms, exclusions and other conditions.
Bilt members can use Bilt Cash, Bilt Points or a linked card to purchase a Lowe’s HomeCare+ subscription through Bilt Home Maintenance. HomeCare+ is available only in selected ZIP codes and renews automatically at $99 per year until canceled.
HomeCare+ adds maintenance to the rewards connection
The Lowe’s HomeCare+ program includes two annual in-home visits from trained Lowe’s employees. Those visits cover up to seven essential home maintenance services, along with a 5% discount on products used during the services and Gold MyLowe’s Rewards benefits.
The arrangement gives Bilt members another way to use rewards earned through housing and everyday spending. Instead of limiting the relationship to product purchases, the partnership links rewards with an ongoing service intended to help members maintain their homes.
Lowe’s executive vice president and chief marketing officer Jen Wilson said the companies want to connect customers with Lowe’s products, services and rewards through a community they already know. Bilt founder and chief executive Ankur Jain said members can use Bilt Cash and Points for home care services while earning points on future purchases.
Bilt Neighborhood OS powers the integration
The partnership is built on Bilt Neighborhood OS, which the announcement describes as an AI platform for helping businesses reach customers and build loyalty through personalized neighborhood experiences. Bilt says its marketplace covers millions of households and includes more than 50,000 commercial partners across the country, including sports facilities, restaurants and gyms.
For Lowe’s, the platform can identify the nearest store and display relevant offers and benefits based on where customers live and what they need. On the operational side, Bilt Neighborhood OS coordinates member enrollment, checks whether HomeCare+ is available at a member’s home, adds the service to the account and processes subscription payments. Service availability determines the available options and prices.
Matching customers with an existing MyLowe’s Rewards account is scheduled to become available in December 2026. The companies also plan to expand the partnership with a selected Lowe’s marketplace inside Bilt in early 2027, giving members another way to discover and buy home products.
